Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'. Operator: 'Where did you get that number from, sir?'. Customer: 'It was on the door to the Travel Centre' Operator: 'Sir, they are our opening hours'. --------------------------------------------------------------------- Samsung Electronics Caller: 'Can you give me the telephone number for Jack?' Operator: 'I'm sorry, sir, I don't understand who you are talking about'. Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?' Operator: 'I think you mean the telephone point on the wall'. ---------------------------------------------------------------------- RAC Motoring Services Caller: 'Does your European Breakdown Policy cover me when I am travelling in Australia ?' Operator: ' Doesn't the product name give you a clue?' ---------------------------------------------------------------------- Directory Enquiries Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'. Operator: 'I'm sorry, there's no listing. Is the spelling correct?' Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'. ---------------------------------------------------------------------- Then there was the caller who asked for a knitwear company in Woven. Operator: 'Woven? Are you sure?' Caller: 'Yes. That's what it says on the label Woven in Scotland '. ---------------------------------------------------------------------- Tech Support: 'I need you to right-click on the Open Desktop'. Customer: 'OK'. Tech Support: 'Did you get a pop-up menu?'. Customer: 'No'.

Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?' Customer: 'No'. Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'. Customer: 'Sure. You told me to write 'click' and I wrote 'click''.

---------------------------------------------------------------------- Tech Support: 'OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?' Customer: 'Wow.

How can you see my screen from there?' ---------------------------------------------------------------------- Caller: 'I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?'. ----------------------------------------------------------------------